Slidell, LA
(985) 288-5940

Home Care Scheduler

Home Care Scheduler Right at Home is proud to say we have been providing quality services to seniors in communities with the understanding of just how important it is to find quality home care for a loved one needing assistance. This is a great opportunity if you are energetic, able to multi-task and motivated to work as part of a team in a fast-paced environment.

Nature of job: The SCHEDULER is responsible for the daily scheduling of home health aides, personal care assistants, and companions through the use of a computerized scheduling system. Responsibilities also include the initial phone consultation and evaluation of potential clients, teaming the prospective client with the appropriate supervisor, providing initial information about the agency to the client, scheduling caregiver engagements, and direct client contact. Must have current CNA license as well as home care agency experience or home health scheduling experience.

Job Responsibilities:

  • Managing both incoming and outgoing calls to staff and clients
  • Coordinating schedules and documenting changes in software database
  • Communicating directly with caregivers, consumers, family members and case managers
  • Supporting office staff to assure caregivers are providing quality care
  • Sharing in the requirement to take weekend and on-call rotations
  • Working with fiscal department to optimize costs while providing quality care

RAH Offers:

  • Competitive Pay - Salary Based on Experience
  • Warm Family Business Atmosphere

Job Type: Part-time (20-30 hrs/week)

Required Education: High school or equivalent

Job Requirements:

  • One year home care scheduling experience required and prior experience in home care/home health environment
  • Must demonstrate effective interpersonal skills and good sound judgment
  • Must be proficient in Word/Excel and Outlook (will train on company based software program)
  • Must be very flexible with time
  • Must be a team player with the ability to multi-task in a fast-paced environment
  • Possess excellent organizational, written and verbal communications skills
  • Capable of working with a diverse workforce and client base as well as various elder care service agencies
  • Professional with employees and consumers, both on the phone and in person
  • CNA
  • Bilingual a plus

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