Right at Home Roselle, IL is Committed to Providing Quality Home Care
Client satisfaction is the key ingredient for a successful team – it reinforces to our staff that our efforts and what we do makes a difference in the lives of others. It tells us that we are providing assistance to our clients and their families to live as independently as possible as we age. It also helps us to stand out from our competition.
Our team performs routine follow-up correspondence with all of our clients and their families. We visit each client personally as a supervisory visit to discuss care plans and improvements that may be necessary. We welcome all feedback from our clients so we may address any areas for improvement. Our caregivers keep the care managers informed on any client challenges that may occur so we can offer options and solutions to family to help improve the daily lives of our clients.
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Review us on Google
Go to our Google Listing Here and the form will automatically come up. Fill out the number of stars you would rate us and write about your experience, when finished click "Post".
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Go to our Caring.com Page Here. Choose a star rating. If you are not a member, fill out your E-mail address, choose a screen name, and choose your relationship to us.
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Read what our clients have to say:
"I want to thank you so much for working with my family to provide the best care possible for my Mom. Your caregivers were capable and compassionate. They became part of our family. They made it possible for my Mom to stay in her apartment until she left us at age 99. I appreciated your quick responses when there were changes in my Mom’s health and your willingness to offer solutions during these transitions. It gave me great comfort in knowing you were only a call away. I am especially grateful for your unflagging help in navigating COVID issues when my Mom had to go to the hospital. Thank you and your co-workers again for providing the necessary and above and beyond help to my Mom and our family." — Gail
"Our family has used the services of Right At Home for almost seven years. The office staff has always been responsive to our needs and the changes we have made to our schedule as they occur. The caregivers are professional, friendly, and very helpful too. I would definitely recommend Right At Home." — Terri
"They would sit with my loved one and show videos on their computers of things my loved one was interested in. They always made sure he was alright." — Herbert
"They are good people and my mother looked forward to having them over." — Daphne
"They are always willing to work with you if something doesn't work out. They are nice, responsible, organized, and efficient people that do the job well." — Helen
"They're dependable and follow instructions so there is less worry when I'm not here. They are sensitive and caring towards my mom. They help her with her exercises and they help her to and from the washroom. They help with meals. They provide conversation. They have compassion and understanding with my mom. They're very punctual and very professional." — Dolores
"She almost feels like part of the family. She fits right in. She cares and is gentle with my husband. She gives him to do what he wants to do. She is fun to be around, and I enjoy having her around and talking to her. She does a great job with my husband." — Steve
"I like that they are responsive. They are quick and they are very thorough. They are always available." — Bernice
"We are so grateful for all of the time and attention you gave to assure that our Mom received the care she needed this past year. You were always professional, kind, and compassionate. Thank you for patiently working with us to find the right caregivers and for always being willing to adjust the schedule as needed. The care and support and support we received was truly amazing and helped to make the past difficult year a little easier. Thank you so very much!" — The Henrietta Family
If you or a love one are in need of care, contact us today.