"They have not let me down. If someone is late or sick, they will inform me. The caregiver is very professional in the way she handles herself and how she treats Wallace. She is very polite and cheery with him. She has a good attitude and does everything very well. She always has a good attitude and pays attention to him often. They have been able to provide caregivers that are able to provide the exact care that Wallace needs. I have no other suggestions. (Interview completed with Avis Adams, Wallace's partner)"

"The office is very responsive and the caregivers do all we ask them to do in taking care of my father in law. They accompany my father in law, which I couldn't do all the time, so it gave me more freedom in my life. They fulfill my father's needs. They give him his showers once a week and help him around. They were all capable of doing the things my father in law needs, whether it be helping him get around, helping him shower, or just being there with him. I didn't interact with them much but they were very nice and my father in law liked them. When I contact them, they are very quick to get back to me. Two of the caregivers were wonderful, but there was one that was really short and she had a hard time taking care of him because of that. We would like one consistent caretaker. (Interview completed with client's wife.) "

"They took care of my son and everything went very well. The house was clean and my son was fed too. Right at Home has good people so it's a positive thing and they do everything well. He was very happy with the care he is getting. They seemed very attentive to his needs. They provide good people to take care of my son while I am gone. There is nothing for now for them to change."

"Right at Home seems to have better quality caregivers. Right at Home is accountable for their services. The caregivers are great people. The caregivers know their routine and they get started right away. Generally, the women caregivers are more compassionate than the men caregivers. The office staff is getting better at not waiting until the last minute to give notices. I appreciate the personalities of the caregivers and their accountability. There is nothing else Right at Home can improve."

"Right at Home has provided our family with trained, responsible and caring caregivers. They help my husband with feedings, personal hygiene and toileting. We have 3 caregivers that work with my husband, each caregiver has a personality that fits well with my husband's interests and needs. We are very comfortable with the caregivers that Right at Home has sent us."

"I liked the two people that came. My caregivers emptied my porta-potty and my trash. Ben keeps busy the whole time he's here. Ben does so many different things. He gathers the trash and throws it away and takes care of my dirty dishes. Ben talks to me and wants to know how I feel and how I'm doing. He seems able to do what he needs to. He starts my husband's truck and tried to pump up the tire on my golf cart."

"The caregiver lady was very interesting and she was also a very good Christian. We read the bible together and she stayed the night with me. She made me feel very comfortable in my own home. She paid total attention to me and was able to answer questions that I had regarding what was going on. She sat and really listened to me. I could tell by the loving care she gave that she had compassion. It was like a father-son situation. I don't think there was anything they could have done differently."