Client satisfaction is important to us and we accomplish this by hiring the right people, determining the right services for our clients, creating a person centered plan of care and adjusting the care plan accordingly along the way. Everything we do stems from our mission: "To improve the quality of life for those we serve." To us, our mission is more than words – it is a goal we strive to achieve each day.
We ensure client satisfaction by being committed to providing quality care to our clients. We are only as good as our customer service and the ability to improve the quality of life for those we serve. We are committed to ensuring our client’s needs are met and will make changes accordingly to provide satisfactory care and peace of mind.
Right at Home Winston-Salem is Dedicated to Providing Quality Home Care
Review us on Caring.com
- Go to our Caring.com page.
- When the review window pops up, complete the form and click "Submit my Review".
Review us on Google
- Go to our Google business page.
- Sign into your Google (Gmail) account.
- When the review window pops up, complete the form and click "Post".
Review us on Facebook
- Go to our Facebook reviews page.
- Sign into Facebook.
- On the left side of the page, it will ask "Do you recommend Right at Home?" Select your recommendation, leave feedback and click "Done."
Why Leave an Online Review?
Others that have been in a similar situation of looking for in-home care for themselves or their loved one have written about their experiences with us. Online reviews are a key way people search and select products and services, including home care. By taking a few minutes to leave a review on the sites below, you could help someone searching for in-home care make what could be a difficult decision.
Read what our clients and their families have to say:
“We were visiting in Winston Salem and had unexpected needs with my father. Jackie Brewer was willing to come on short notice and on a weekend to evaluate my father. She was also able to find an available caretaker. My father was very happy with his care and felt very much better. Right a home helped us turn a near disaster into a happy weekend.”
"Right at Home literally live up to it's name... They are very professional and went beyond my expectations to find the appropriate staff to service the special and demanding needs of my father. I am truly satisfied with this agency and also with open communication of being informed."
"The fact that the caregiver was matched so well with my father made it so much easier to accept a stranger into his home. We had anticipated that my father wouldn't like anyone who came, but he really likes his caregiver. She did everything we asked her to do, and was very pleasant and friendly. She took him to a doctor's appointment one day, which was a blessing to me. I usually take him but this appointment was spur-of-the-moment, and she got him there without missing a beat. I highly recommend Right at Home."
"Right at Home has been a life saver for our family! They have been incredibly responsive and flexible as we needed to arrange care for our elderly parents. Initially, after a fall that required emergency surgery, we needed overnight hospital care for our father. Now that he is back home, we have transitioned to in-home care to help both of our parents with daily tasks and challenges. The kind folks at Right at Home have helped us through every phase. Because of the skilled and flexible care provided by the Right at Home nurses, our parents are comfortable and safe in their own home. We are beyond grateful!"